Our Commitment to Privacy: SceneDoc Inc. ("SceneDoc", "it", "us" or "we") is committed to protecting the privacy and confidentiality of personal information in its possession.
SceneDoc does not knowingly or intentionally collect personal information from visitors who are under the age of thirteen (13). By using this Website or receiving any products of services from us, you represent and warrant that you are over the age of 18 and are lawfully able to accept this Agreement. If you do not have the capacity to enter into a legal agreement in the province, state, territory or country in which you reside, do not access or use the Website or receive any products or services from us unless your parent or guardian enters into this Agreement on your behalf and consents to your access to and use of the Website and any products or services we provide to you.
Attention: Privacy Officer
Please contact our Privacy Officer to obtain further information about SceneDoc's policies and procedures, to seek access to personal information SceneDoc may have about you, or if you have any unresolved inquiries or concerns. SceneDoc will respond to you and try to resolve your concerns. SceneDoc may need to ask you for personal information to verify your identity.
Purposes: SceneDoc may collect, use or disclose personal information for the purposes identified at the time of collection, as otherwise permitted or required by applicable law, or for any of the following purposes:
We also ensure that only our employees, or third parties, responsible for the Website operations, or for providing you with any products or services, have physical or technical access to personal information and only where such access is required to perform work authorized by us.
SceneDoc will retain personal information only for the duration of your enrollment as a SceneDoc user unless otherwise required by our obligations to you, to third parties, or by law. Personal information will be retained in fully encrypted, secure and segregated databases. If you choose to withdraw from the Services, we will securely destroy your personal information in our possession and control within a reasonable period of time, unless we are required to retain such personal information longer to fulfill our obligations to you, to third parties, or by law. However, we may retain non-personally identifiable information indefinitely.
We retain all personal information provided by you on secure servers in the United States. Some of our third party partners and service providers may store data received from you (including personal information) on servers in the United States, or services in other jurisdictions outside of Canada. Data, including personal information, stored outside of Canada will be subject to the laws of the jurisdiction in which such data is stored.
When SceneDoc data is viewed via a mobile device, some data is cached in the memory of the device. That data is deleted when the related application is closed and does not persist. If the application is put in the background without closing, the data may remain in the cache. We take no responsibility for any unauthorized viewing of this data by third parties.
When possible, SceneDoc will use non-identifiable, aggregate information (e.g. number of users and transactions) when providing information to any third party.
Consent: SceneDoc takes a consent-based approach to the collection, use and disclosure of personal information. We collect personal information directly from you and may collect personal information about you from other sources, such as websites having links to or from this Website, government ministries, departments or agencies, government registries, investigators, health institutions or organizations, insurance companies or financial institutions. We will only obtain personal information from such organizations (e.g., your bank or other third party service providers) when you provide us with the account numbers, passwords or other credentials required to retrieve the personal information, for the purpose of providing you with use of our Website or use of products or services we provide to you.
Privacy legislation requires SceneDoc to obtain the consent of an individual to the collection, use or disclosure of personal information in many circumstances.
When SceneDoc receives personal information from you for the purposes of providing you with use of this Website, SceneDoc's products or services, or for other uses identified herein by SceneDoc, you are providing SceneDoc with consent as follows:
If you need to provide SceneDoc with personal information about other individuals, including but not limited to any of your employees, agents, contractors or representatives, you represent and warrant to SceneDoc that:
Providing SceneDoc with your personal information or the personal information of other individuals is always your choice. When you use this Website, request products and/or services from SceneDoc, utilize SceneDoc's services, or register with this Website, SceneDoc asks that you provide information that enables SceneDoc to respond to your request and/or provide you with SceneDoc's products or services. In doing so, you consent to SceneDoc's collection, use and disclosure to appropriate third parties of such personal information for these purposes.
There are legal exceptions where SceneDoc will not need to obtain consent or explain the purposes for the collection, use or disclosure of personal information. Some examples of situations where consent is not required include an emergency that threatens the life, health or security of an individual, or if SceneDoc must comply with a court order or governmental order.
SceneDoc will never sell your contact details to a third party. SceneDoc does not sell client lists or personal information to others. In providing SceneDoc's products or services or access to SceneDoc's Website, SceneDoc may need to disclose the personal information SceneDoc collects to other service providers or agents who perform various functions for SceneDoc, provided such suppliers agree to keep all personal information private, confidential and secure and to use the personal information only to carry out work on SceneDoc's behalf.
In certain circumstances, SceneDoc may be required to provide personal information to third parties for legal or regulatory purposes. For example, under certain exceptional circumstance SceneDoc may have a legal duty or right to disclose personal information without the individual's knowledge or consent. Various government agencies such as the Canada Revenue Agency, Human Rights Commission, Ontario Ministry of Finance; Ontario Ministry of Labour, etc. and law enforcement, have the authority to review our files and interview our staff when deemed necessary. These agencies have their own strict privacy obligations.
Privacy and Our Websites: Each time a visitor comes to the Website, SceneDoc's web server may collect and log certain information in access logs. Such access logs may be kept for a reasonable period of time. Such access logs may include, but not be limited to, information such as the following: your machine's TCP/IP address, files accessed, the date and time of such access, and other information pertaining to your activities on SceneDoc's Website and/or webpages linked thereto. These logs are used solely for performance, site administration and security reviews. They are not sold or shared in any way to third party organizations. SceneDoc may use this non-personal information to optimize SceneDoc's Website, products and/or services.
SceneDoc may, from time to time, use "cookies" solely for security and authentication purposes. Cookies are small pieces of data which are stored on your computer or smart device to allow your Internet browser to remember something about a website and/or services. At your option, you may turn off SceneDoc's "cookies" using the applicable features contained in your Internet browser; however, doing so may prevent you from accessing all or part of SceneDoc's Websites, products and/or services. To readjust your Internet browser's cookies options, refer to the applicable instruction documentation for your particular Internet browser.
SceneDoc may, from time to time, engage third parties to assist with this Website, and such third parties may track your usage, locate your geographic position, collect personal information, send messages to you on behalf of SceneDoc, push notifications to you, and use "cookies", as discussed herein.
Retention and Destruction of personal information: The amount of time SceneDoc will retain personal information varies, depending on the use of this Website, the products or services SceneDoc has provided, and the nature of the personal information that SceneDoc holds. SceneDoc retains personal information for such period of time as is necessary for SceneDoc to maintain sufficient information so SceneDoc may respond to any issues that arise at a later date or as is required by law.
When personal information is no longer required by SceneDoc or by law, SceneDoc will either convert it into an aggregated non-identifying form or SceneDoc will appropriately destroy or erase the personal information in a manner that is in accordance with SceneDoc's current policies and procedures.
If you are a member and at any point you decide that you no longer wish to participate as an SceneDoc member, your practice information record required for the Website will be deleted and a copy of such record will be stored offline in a secure archive in accordance with related laws. Should you reinstate your membership information from this record may be accessed and utilized by SceneDoc.
Safeguards: SceneDoc implements reasonable industry practices appropriate to the sensitivity of your personal information to protect SceneDoc's systems and personal information under SceneDoc's control against unauthorized access and use. We use administrative, technical, and physical safeguards to protect your personal information against loss, theft, and unauthorized access, use, disclosure, copying, modification, disposal, or destruction in accordance with applicable legal requirements and industry best practices.
For example, we implement encryption and security controls to protect against unauthorized access to personal information during electronic transmission, and we train our employees to follow privacy and security practices specific to the Services. We also undertake security assessments to ensure that we maintain strong security controls.
SceneDoc may engage third party external servers as well as other external services, including cloud services and cloud compatible servers, and SceneDoc does not have any control over such external servers or services.
Electronic Communications: Email is frequently SceneDoc's preferred method of communicating with you and others, and, unless you object, SceneDoc may use unencrypted plain text or html-based emails or messages when communicating with you. These emails or messages, and other electronic means by which SceneDoc may communicate with you, may contain information that is confidential, unless you instruct SceneDoc not to send such information electronically. SceneDoc may communicate with you through other electronic means, in accordance with the contact information you provide to SceneDoc.
While SceneDoc makes every effort to secure all electronic communications within SceneDoc's control, there are inherent risks involved with exchanging information electronically. For example, such information may be accidentally or deliberately intercepted by third parties. SceneDoc is unable to accept any responsibility or liability for any damages you may suffer as a result of the interception, alteration or misuse of any information during any electronic exchange of such information.
SceneDoc will endeavour to be compliant with Canada's Anti-Spam laws ("CASL") in SceneDoc's commercial electronic communication with you. Should you fail to provide SceneDoc with the requisite consent to send you commercial electronic messages, or withdraw such consent, SceneDoc may be unable to provide, or continue to provide, this Website or some of SceneDoc's products and/or services that can only be provided if SceneDoc receives appropriate and required personal information. CASL consent can be provided or withdrawn at: firstname.lastname@example.org
An unsubscribe link will also be provided in our emails to you.
Keeping Information Accurate / Access and Correction: SceneDoc relies on you to ensure that the personal information you provide to us while using the Website or any products or services that we provide to, relating to yourself or any other individual, is as accurate, complete and up-to-date as necessary for the purposes for which it is to be used. You must verify all information created from your use of the Services and we recommend that you consult an accounting professional before completing any government or regulatory filing or otherwise relying upon the information, as the use of this information is at your own risk.
You are responsible for ensuring that that the information you have provided is truthful, accurate, reliable and complete.
It is important to SceneDoc that your personal information held by SceneDoc is accurate and complete. Having accurate information about you enables SceneDoc to give you better service. It also helps to ensure the accuracy of the information in our reports, displays, articles and support queries, you can help SceneDoc keep personal information up-to-date by keeping SceneDoc informed of any changes, such as a change of address, telephone number or any other circumstances.
With some exceptions, SceneDoc has the right to access, verify and amend the information SceneDoc has about you after SceneDoc has received your written request and authenticated your identity.
In some situations, SceneDoc may not be able to provide access to certain personal information as the right to access personal information is not absolute. If SceneDoc does not provide you with the requested information, SceneDoc will notify you in writing and explain SceneDoc's reason(s) for not fulfilling your request.
Despite SceneDoc's efforts, errors sometimes do occur. If you identify any personal information that is out-of-date, incorrect or incomplete, let SceneDoc know and SceneDoc will make the corrections promptly and use every reasonable effort to communicate these changes to other parties who may have inadvertently received incorrect or out-of-date personal information from SceneDoc. SceneDoc will note errors, incomplete information or unresolved differences in information collected in any file it has relating to you.
Withdrawal of Consent: At any time and without penalty, you can withdraw their consent to SceneDoc's collection, use and disclosure of your personal information, subject to reasonable notice and any legal and/or contractual restrictions, by emailing us at: email@example.com
Should you choose to withdraw your consent, SceneDoc may be unable to provide, or continue to provide, this Website or some of SceneDoc's products and/or services that can only be provided if SceneDoc receives appropriate and required personal information. Consequently, should you choose not to provide SceneDoc with the required personal information, SceneDoc may be unable to offer this Website and such products and/or services to you.
You may, at any time, ask SceneDoc not to send you further marketing materials about SceneDoc's products or services or if you do not wish to receive further invitations, you may unsubscribe or ask SceneDoc not to contact you for these purposes.
You can also request that we close your account at any time, subject to reasonable notice and any legal and/or contractual restrictions, by emailing us at: firstname.lastname@example.org
Once your account is closed, all personal information relating to your account will be deleted from our databases. However, anonymous transactional data (which does not personally identify you or any of your employees, agents, contractors and representatives) will be retained in our database.
Withdrawing your consent will not prohibit SceneDoc from undertaking actions that SceneDoc has already taken based on your prior consent.
SceneDoc will advise you at the first reasonable opportunity upon discovering or being advised of an incident whereby your personal information is lost, stolen, accessed, used, disclosed, copied, modified or disposed of by unauthorized persons or in an unauthorized manner.
Privacy Concerns: SceneDoc will respond to questions and concerns relating to SceneDoc's personal information handling practices and this policy. Please direct such questions and concerns to our privacy officer with the following indication on the envelope, on the letter and/or in the email, as applicable – Attention: Privacy Officer
Individual Access: Upon request, we will inform you if we hold any personal information about you and provide you with access to this information, within a reasonable period of time, and as permitted in accordance with applicable laws. If we have any personal information about you, we will also tell you for what purposes it is used or disclosed, within a reasonable period of time, and as permitted in accordance with applicable laws.
You have a right to update any personal information that we hold about you. Should you wish to see the full contents of your personal information file, you must make a formal written request and mail it to our privacy officer with the following indication on the envelope and the letter – Attention: Privacy Officer. We will respond to you within a reasonable period of time, or let you know why there might be a delay.